98

Happy Customers Percentage

10000

Closed Tickets

8

Years in Business

Check out our work Process

Unyielding Integrity: For World Class Service

Silaris Business Outsourcing Pvt Ltd is a Global BPO Business which delivers winning business outcomes through its deep industry experience and a 360 degree view of “Business through Technology” – helping clients create successful and adaptive businesses. A company recognized globally for its comprehensive portfolio of services, a practitioner’s approach to delivering innovation and an organization wide commitment to sustainability, Silaris Business Outsourcing has over 1,000 clients across few countries. Our mission is to go limitless and provide every digital customer the world class service to its digital equipment. The Spirit of Silaris Business Outsourcing is the core of New way of success towards Technology
The Spirit is rooted in current reality, but it also represents what Silaris Business Outsourcing aspires to be thus making it future active. The Spirit is an indivisible synthesis of all three statements. It means manifesting Intensity to Win, acting with sensitivity and being unyielding on integrity all the time.

Intensity to win

Act with Sensitivity

Unyielding Integrity

Our Vision : The Spirit of never letting go.

Make customers successful. Team, Innovate, Excel.

  • This is the desire to stretch, to achieve that which seems beyond our grasp. This is aiming for maximum. This is the ardour to do our best, the hunger to be the best. This is the devotion to challenging our limits, it is about realizing our potential, and about expanding our potential.
  • It is not about winning at all costs. It is not about winning every time. It is not about winning at the expense of others.
  • It is about working together to create synergy. It is realizing that I win when my team wins; my team wins when Global Phone Supports wins; and Global Phone Supports wins when its customers win.
  • It is about innovating all the time. It is a continuous endeavour to do better than last time.
  • It is the Spirit of fortitude, the Spirit of never letting go ever.

The Philosophy to always be the best.

Respect for the individual. Thoughtful and responsible.

  • At its highest vision, respect for the individual is unqualified. The core of this sensitivity lies in understanding that every being, however different, is equal. The spirit of democracy underlies our notion of sensitivity… we believe in a society where each citizen sees the ethic of equity, the essentiality of diversity, the ethos of justice, and is thus driven to social action. It is seeing each of us is inextricably embedded in the same social fabric.
  • The other source of respect is trust. Trusting that every individual is driven by learning, that each individual would like to grow, that every individual strives for a meaningful life and is intrinsically driven to do his/her best. Therefore, true respect means creating conditions in which every individual grows to realize his/her promise and potential.
  • We are responsible for, and have an obligation to live in harmony with, our ecological environment. We should actively act to preserve nature, and refrain from any action that harms ecology.
  • Thus, when I act with thoughtfulness, act responsibly, act with empathy. I act with sensitivity.

Delivering on commitments. Honesty and fairness in action.

  • Integrity is a commitment to searching for and acting on the truth. “Truth” is a word with many manifestations – it means keeping one’s word; it also means understanding and realizing one’s highest vision of oneself.
  • On integrity, there will be no compromise. We will always act to establish the foremost standards of honesty and fairness.
    Integrity is a beacon. It is what guides us, gives us right direction. It is not a straitjacketing laundry list of do’s and don’ts.
  • Integrity is being ethical beyond doubt. It is living the law of the land in spirit. It is what will give us the confidence to stand up to any scrutiny.
    I am the litmus test of my integrity. For integrity is the manifestation of conscience.

Directors Profile

Tanay Sau

Founder & Director

Sutapa Mondal

Founder & Director

Tanay Sau & Sutapa Mondal jointly founded Silaris Business Outsourcing Pvt. Ltd with one basic idea – to build a BPO organization which is deeply committed to Values, with the firm belief that success in business would be its inevitable, eventual outcome. Unflinching commitment to Values continues to remain at the core of Silaris Business Outsourcing Pvt. Ltd.

Tanay Sau & Sutapa Mondal with over a decade of experience in BPO industry, strongly believes that ordinary people are capable of extraordinary things and that the key to this is creating highly charged teams. They takes a personal interest in developing teams and leaders, Quality Assurance and invests significant time as a faculty in Silaris’ leadership development programs. In Tanay Sau’s view, the Silaris’ brand promise of “New way of success towards the Technology” is the driving force for delivering value for customers – which isthe heart of business success. It also drives Silaris’ focus on applying Innovation for direct customer benefits – improving their time-tomarket, enhancing their predictability & reliability, and cutting their costs.

Directors SAY

I am someone who honours my past, celebrates my present and imagines my future. As a capable, who has a long track record of driving operational efficiency.

-Sutapa Mondal (Sau)

Features of Silaris

Thoughtful Team

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Efficiency

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Easy to Manage

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Silaris

"Do what no one else can do
and you will become what
no one else can become."

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